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Order & Pay
MambaBuy’s purchasing platform offers seamless shopping assistance. Easily buy Chinese products online or offline. Provide product links from Taobao, 1688, Weidian, etc., then pay and place your order to enjoy shopping.
Ship to Warehouse
Through MambaBuy’s smart platform, all items purchased from different sellers will be efficiently delivered to our China warehouse.
Quality Check
Once goods arrive at our warehouse, our team conducts quality checks (quantity, color, size, etc.), ensuring worry-free after-sales support.
Global Shipping
Freely combine items from your MambaBuy warehouse into a single parcel. Ship it globally via our reliable logistics network and enjoy doorstep delivery.
Happy Mid‑Autumn Festival and National Day! The MambaBuy team wishes you a joyful holiday, prosperous business and every success!
To help you make advance plans for purchasing and forwarding services, please see the adjusted service schedule for the Mid‑Autumn and National Day holidays below.
We sincerely apologize for any inconvenience brought during the holiday period. 🙏
1. Holiday & Resumption Schedule 📅
‑ Mid‑Autumn Holiday: 2026‑09‑25 to 2026‑09‑27 (CST)
‑ Resume work after Mid‑Autumn: 09:00, 2026‑09‑28 (CST)
‑ National Day Holiday: 2026‑10‑01 to 2026‑10‑06 (CST)
‑ Resume work after National Day: 09:00, 2026‑10‑07 (CST)
2. Adjustments to Service Lead Times ⏱
(1) Purchasing Orders 🛒
You may submit purchasing orders on the website as usual during holidays, and our buyers will proceed with procurement normally.
⚠ Reminder: Some domestic Chinese merchants suspend shipments during public holidays, which may cause delays in item arrivals. Please take note.
(2) Warehouse Receiving, Packing & Shipping 📦
1. Item Receiving & Check‑in
‑ Mid‑Autumn receiving cutoff: 17:00, 2026‑09‑24 (CST). Goods received before this time will be checked‑in by 18:00 on the same day.
‑ Resume receiving after Mid‑Autumn: 09:00, 2026‑09‑28 (CST)
‑ National Day receiving cutoff: 17:00, 2026‑09‑30 (CST). Goods received before this time will be checked‑in by 18:00 on the same day.
‑ Resume receiving after National Day: 09:00, 2026‑10‑07 (CST)
> 💡 A surge of parcels is expected after holidays, so item check‑in may be slightly delayed. Thank you for your understanding ❤
2. Parcel Packing Requests
‑ Mid‑Autumn: Packing requests submitted before 18:00, 2026‑09‑23 (CST)will all be completed before the holiday ✅.
Requests submitted after 18:00 will be processed in queue from 09:00, 2026‑09‑28 after work resumes.
‑ National Day: Packing requests submitted before 18:00, 2026‑09‑29 (CST) will all be completed before the holiday ✅.
Requests submitted after 18:00 will be processed in queue from 09:00, 2026‑10‑07 after work resumes.
> Heavy parcel volume after holidays may result in packing delays. Thank you for your patience.
3. Parcel Shipping 🚚
‑ Mid‑Autumn: Parcels with shipping fees fully settled before 18:00, 2026‑09‑23 (CST) will all be dispatched before the holiday ✈.
Shipping resumes: 09:00, 2026‑09‑28 (CST)
‑ National Day: Parcels with shipping fees fully settled before 18:00, 2026‑09‑29 (CST) will all be dispatched before the holiday ✈.
Shipping resumes: 09:00, 2026‑10‑07 (CST)
(3) Top‑up, Wallet Withdrawal & Refund 💰
‑ Mid‑Autumn period: Wallet withdrawal and offline top‑up requests submitted between 18:00, 2026‑09‑24 — 09:00, 2026‑09‑28 (CST) will be processed sequentially starting from 09:30, 2026‑09‑28 (CST) upon resumption.
‑ National Day period: Wallet withdrawal and offline top‑up requests submitted between 18:00, 2026‑09‑30 — 09:00, 2026‑10‑07(CST) will be processed sequentially starting from 09:30, 2026‑10‑07 (CST) upon resumption.
3. Important Reminder 💡
The above are temporary holiday‑only arrangements. All services will revert to normal processing lead times after resumption.
Thank you for your continuous trust, support and understanding towards MambaBuy 💖
Wish you a wonderful holiday, thriving business and great fortune ✨
MambaBuy Team
2026‑09‑07
